Skip to content
Get an appointment

Frequently Asked Questions

Answers to Common Questions About Our Services

This section provides answers to the most frequently asked questions about account opening, share subscriptions, loans, savings, and distance membership at Financial Partners Savings and Loans Cooperative Society.

1. How to Open an Account

Q1: Who can open an account with Financial Partners?

Anyone aged 18 years and above can open an account. Parents or guardians can also open accounts on behalf of minors.

Generally, you will need:

  • A valid identification document (National ID, passport, driver’s license, etc.)
  • Two (2) passport-size photographs
  • The applicable opening fee (depends on account type)

Additional documents may be required for corporate or specialized accounts.

The minimum amount depends on the type of account:

  • Basic Daily Savings: from 1,000 FCFA opening fee
  • Individual Savings Account: 15,000 FCFA minimum
  • Student Savings Account: 2,000 FCFA opening fee
  • Salary & Pension Account: No opening fee

Accounts can be opened at:

  • Our Head Office in Buea
  • Our Administrative Office in Likomba–Tiko

2. Share Subscription Questions

Q5: What types of shares does Financial Partners offer?

We offer:

  • Ordinary Shares
  • Preference Shares

Each ordinary share costs 10,000 FCFA.

You need a minimum of 10 ordinary shares to enjoy full membership benefits.

Preference shares are investment shares that offer fixed and priority dividends before ordinary shareholders.

No. Dividends are paid only when the institution makes profits and after meeting regulatory and operational requirements.

3. Loan Eligibility

Q10: Who is eligible for a loan?

To be eligible, you must:

  • Be an active member of Financial Partners
  • Have a savings history
  • Meet the specific requirements of the loan type
  • Provide acceptable collateral or guarantors

Loan approval time depends on the loan type:

  • Emergency loans may be processed within 24–72 hours
  • Other loans are processed after review by the loan committee

Collateral may include:

  • Savings or shares
  • Movable assets
  • Third-party guarantors
  • Other acceptable securities

4. Withdrawal & Savings Questions

Q13: Can I withdraw from my savings at any time?

Yes, depending on the type of account:

  • Basic Daily Savings I: withdrawals at any time
  • Basic Daily Savings II: withdrawals between the 20th and 31st of each month
  • Golden Future Accounts: withdrawals only at maturity

Yes. Withdrawal charges vary depending on the account type. Details are provided during account opening.

Yes. Some savings accounts earn interest, especially fixed and Golden Future accounts, subject to terms and conditions.

5. Online & Distance Membership

Q16: Can I join Financial Partners if I am not in Buea or Tiko?

Yes. Financial Partners accepts online and distance membership.

Members outside our locations can:

  • Register through approved online channels
  • Submit documents electronically
  • Make payments via bank transfer or mobile money
  • Receive updates and confirmations via WhatsApp or email

Yes. Booklets for online or distance members are safely managed by Financial Partners staff, and regular updates are shared with members.

Yes, provided transactions are done through official Financial Partners contact numbers and accounts listed on our website.

Still Have Questions?

Yes, provided transactions are done through official Financial Partners contact numbers and accounts listed on our website.

  • Tel: +237 652 587 170 / +237 693 587 696
  • Email: contactfinancialpartners2@gmail.com

Financial Partners Savings and Loans Cooperative Society
Your trusted partner in savings, investment, and community development.